Effective Date: [01.01.2025]

Last Updated: [01.01.2025]

Welcome to shop.imageicon.in (“Website”), operated by Imageicon Presentations India Pvt Ltd (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our Website.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

1. Legal Basis for Processing (Under GDPR)

For users in jurisdictions   governed by the GDPR, we process your personal data under the following legal bases:

• Consent: When you have provided clear consent for us to process your personal data for specific purposes.

• Contractual Necessity: When processing is necessary for the performance of a contract with you (e.g., to process your orders).

• Legal Obligation: To comply with legal obligations (e.g., tax laws, data retention requirements).

• Legitimate Interests: To pursue our legitimate business interests, provided your rights do not override those interests.

 Jurisdiction Coimbatore

2. Information We Collect

a. Personal Information:

We may collect the following personal information when you:

• Register or create an account

• Make a purchase

• Subscribe to our newsletter

• Contact customer support

This may include:

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Address

• Payment Details (handled securely via third-party payment processors)

• Company Information (if applicable)

b. Non-Personal Information:

Automatically collected data includes:

• IP Address

• Browser Type & Version

• Device Identifiers

• Operating System

• Referring URLs

• Date & Time of Access

• Browsing Behavior (via cookies and tracking technologies)

c. Cookies & Similar Technologies:

We use cookies to:

• Enhance user experience

• Analyze website traffic

• Provide targeted advertisements

You can modify your cookie preferences through your browser settings.

3. How We Use Your Information

We process your data for the following purposes:

• To fulfill and manage orders, payments, and shipments

• To personalize your shopping experience

• To improve our Website, products, and customer support

• To send promotional communications (with your consent)

• To detect and prevent fraudulent activities

• To comply with legal obligations

4. Disclosure of Information

We may share your information with:

• Service Providers: Payment gateways, shipping partners, analytics providers, and IT service companies.

• Business Transfers: In case of a merger, acquisition, or sale of business assets.

• Legal Authorities: If required to comply with legal processes or government requests.

• Affiliates and Business Partners: To improve service offerings, where permitted by law.

Legal Clause – Compliance with Law:

We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders, subpoenas).

5. Data Security Measures

We implement reasonable technical and organizational security measures, including:

• SSL (Secure Socket Layer) encryption for data transmission

• Firewalls and secure servers

• Regular security audits

• Access controls to limit data exposure

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Legal Clause – Data Breach Notification:

In the event of a data breach that may compromise your personal data, we will notify you and relevant authorities as required by applicable laws.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Right to Access: Request information about the personal data we hold.

• Right to Rectification: Correct inaccurate or incomplete data.

• Right to Erasure: Request deletion of personal data, subject to legal retention obligations.

• Right to Data Portability: Receive your personal data in a structured, machine-readable format.

• Right to Object: Object to the processing of your data for specific purposes, including direct marketing.

• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing.

To exercise your rights, please contact us at [Insert Contact Email].

7. Retention of Data

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

When we no longer need your data, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including India, where data protection laws may differ.

Legal Clause – Cross-Border Data Transfers:

For international transfers, we ensure appropriate safeguards are in place, such as data protection agreements or reliance on adequacy decisions where applicable.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to have it removed.

10. Third-Party Services and Links

Our Website may contain links to third-party sites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. We will notify you of significant changes via email or a prominent notice on our Website.

12. Grievance Redressal Mechanism (As per IT Act, 2000)

If you have any concerns regarding this Privacy Policy or the processing of your personal data, you may contact our designated grievance officer:

Grievance Officer: Ms.Mathi

Email: india@imageicon.in

Phone: +91 93610 12000

Address: 116/1, Venkatasamy Road WEST , RS Puram, Coimbatore 641 002

We will respond to your concerns within 30 days of receipt, as required under Indian law.

13. Contact Us

For questions about this Privacy Policy, please contact:

Imageicon Presentations India Pvt Ltd

Email: india@imageicon.in

Phone: +91 93610 12000